This essential effective division is assisted by state of the art monitoring equipment run by well qualified controllers, who have their fingers on the pulse of our operations at all times. Their commitment and dedication to our clientele is their priority. They professionally supervise and co-ordinate services beyond the call of duty such as ensuring armed escorts are performed when clients in vulnerable situations request our Reaction Team’s presence. Apart from the day to day Control Room Operations, the support and empathy offered by this team when situations arise through violence and crime, is a credit to their professional but dedicated approach.
